Returns & Refunds Policy

At Female Farm Tales, we take great care in packing every order to ensure it arrives safely. If there is an issue with your order, we're here to help.

Damaged in Transit

If your book arrives damaged during shipping, please contact us within 7 days of receiving your order.

To help us resolve the issue quickly, please email hello@femalefarmtales.com with:

• Your order number

• Clear photographs of the damaged book, including the packaging if applicable

• A brief description of the damage

Once we've reviewed your claim, we'll arrange a replacement or refund where appropriate.

Change of Mind

Due to the nature of our products, we do not offer returns, exchanges or refunds for change of mind, including if you have ordered the wrong item or no longer require your purchase.

Please choose carefully before placing your order.

Incorrect Shipping Address

Customers are responsible for ensuring their shipping address is correct at the time of purchase.

If an order is returned to us due to an incorrect or incomplete address, additional shipping charges will apply before the order can be resent.

Australian Consumer Law

Our Returns & Refunds Policy operates in accordance with the Australian Consumer Law.

Nothing in this policy excludes, restricts or modifies any rights you may have under the Australian Consumer Law. If your product is faulty, significantly damaged (other than through shipping), or does not meet the consumer guarantees under Australian Consumer Law, please contact us so we can assist.

Contact Us

If you have any questions about your order or need to make a claim, please contact us at:

Email: hello@femalefarmtales.com

We're committed to providing excellent customer service and will work with you to resolve any genuine issues as quickly as possible.